Refund policy
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned. You must return the
item within 30 days of your purchase.
1. Please email support@premiumhairboutique.com to request a refund and we will
assign you a tracking #.
2. Mail your returned item to:
Premium Hair Boutique LLC
5200 Jimmy Carter Blvd Suite 5
Norcross GA 30093
3. Include in your package a signed letter stating the reason for your return and the
original receipt.
Return Exceptions
Some items cannot be returned if they are opened or altered in anyway. Items must be
in original condition.
Merchandise that has been worn, used, or altered will not be accepted for return or
exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We
also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your item is in like new condition, you may exchange your clothing item for a different
size or color. You will not be subject to a restocking fee in this case, but you still will
have to pay return shipping.